Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.

 

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

I called this shop after a rough week of figuring out what to do with my car. I am a college student and being away from my dad has made it difficult for me to figure out where to go for car problems without getting scammed. Dallas helped me and was able to get my car in that same day and keep me updated with what was happening. He was professional, empathetic, and extremely helpful. I know now to go to this car shop when I’m in distress!! Highly recommend

5

Very personable and professional. Exceptional service and clear understanding of what was explained. Very trustworthy and now I have a shop I can rely and trust with.

5

I was visiting my vacation home in HB and the day before leaving to go home, my left rear window broke on my 2007 BMW and my battery was almost dead. Within just a few hours, Dallas was able to get the parts I needed, fix the window, and replaced the battery, all before I had to leave town. Very good experience. They did exactly what they said they would and for the price quoted. I also liked that is was only a 20 minute walk from my house…so got my steps in as well :)

5

Dallas is Tesla Certified and saved us a ton on our Model S. Did the rear brakes as well. Couldn't be happier. Glad we found him.

5

Dallas did some major work on my Tesla and we couldnt be happier. Kept us informed at all times while it was serviced. Saved us a ton of money. Thrilled that we now have a Tesla certified mechanic we can trust.

5

After taking my Explorer to Ford for a recall repair, I asked them to check the A/C since it didn't seem to be working like it used to. I said I had been out to the Palm Springs area and it would not cool down the interior. I also have a seat chiller which did not work well either. The service guy said the tech checked the pressures and everything was fine. If I still didn't think it worked properly, bring it back on a hotter day and they would check it again. Well that was a lie! After taking to Dallas, they found that I had picked up a wood screw on the freeway somewhere that punctured the condenser which caused a leak and metal got into the system and overheated the compressor. It was not an inexpensive repair, as you could imagine with all of the damage, but the system is working like new and I have found my new repair shop. I'm going out to the desert again this weekend and I know it will at least be comfortable in the car!

5

Fixed my ac right. 😌

5

They diagnosed my AC correctly and are honest and fair.😌

5

Amazing! This is how it's supposed to be... A perfect transaction. Outstanding customer service. Exactly as promised. Terrific pricing, no surprises. I would send my wife and daughters here! They should teach other shops how they do it!!!! I am a very Happy Customer, and I will be until I die...

5

Big THANK YOU to this auto shop. It was a rough morning and I was literally crying with a jerking car after one auto shop turned me away until I found this place. Dallas took me in the same day I called the shop, was quick in identifying the problem, and even went extra mile with his service by looking for affordable parts to fix my car so my wallet wouldn't cry later. This location also offers courtesy vehicle as part of their service which was a huge help since I had nothing planned prior to the offer. I have tried different auto shops and the most I have been offered is a trip to the next destination. Dallas was also very generous and provided me with a fuel efficient car in consideration to my long drive. Their customer service is what truly gives a competitive edge to this auto shop vs all the others. Dallas is pretty quick with his communication and will not keep you wondering when you can ever see your car again. He even makes sure that everything is okay driving with the courtesy car and the fixed car even after the posted shop hours. This place actually care about their customers. Thank you so much for everything Dallas and his team did! I am so glad I took my car here :)

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