Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.

 

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

(this review is from my grandpa) From a grateful senior citizen- Over the period of years I've had many cars. At sometime or another they needed repairs. Now that I am a retired senior with a fixed income, I have had to watch my budget very carefully. I now have a very old car, 21 years old. these last couple of years I've needed repairs. I would get estimates on the repairs, WOW! Ive had to wait a couple of months to raise the money. Then I found these guys. Chris is the owner. I had him work on my cars when he was at Bolsa Radiator Repair. My car needed repairs and they helped me financially with terms that I could afford. My old car is running great! Frank also helped me buy a battery and tires at a cheaper price. If it weren't for them I'd be walking. My wife was already thinking that I might have to buy another car. To my many older citizens I highly recommend this place. Their motto " it isn't always about money, its about customer relationships." give them a call, you'll be glad you did (and relieved)

2

H heaven wanted to charge me $410 for an ignition switch to be installed. I asked them how much the part was costing. They said $147.00. I asked them how much the labor would be. They said $263.00. I told Josh the mechanic that this price seemed to be very high, and asked if he was negotiable on the price. He said no and the computer is set to give a mechanic 2 1/2 hours to do the job. I found the same part at AutoZone for $52.00. I installed the part in a little under 45 minutes( I took my time & had lunch). I don't recommend them because they are way overpriced, dishonest, and unproffessional. this posting is from Richard Mikol, not Zach Mikol. thanks

Dear Tar- Zaz'k, HHeaven has recently been acquired by HB Auto & AC located nearby at 7332 Autopark Dr, Huntington Beach, CA 92648. HB Auto & AC is passionate about auto maintenance & repair! We want to prove to you that we are the most responsive, skilled, honest, and caring auto repair shop in Huntington Beach, CA. Please consider an opportunity for us to earn your trust and business on your next auto service or repair.

- H B Auto & AC
5

I would recommend HB Auto & AC to family. I recently changed mechanics and found HB Auto & AC. I have submitted 4 cars into their shop in the last 12 months, incurring costs of over $6,000.00. I can say that every diagnosis they made was correct, the estimate for the job has never been exceeded by the final bill, and every job has been the final solution every time. All you can ask from a mechanic is honesty and communication. Frank has provided both at a professional level, consistently. Here is my testimonial: The first car I brought in was a BMW, 1998 328i. Registration was up, I needed to submit it for a smog check, but the check engine light was on. Frank ran the code and notified me that it was the VVMOS unit that was malfunctioning. At that time he communicated that when they remove the valve cover, I may also need to replace the solenoid--which ended up being the case. Before Frank installed the new solenoid, he invited me into the shop. When I arrived, he had the gasket cover removed and the new VVMOS installed with the original solenoid. He then started the engine and showed me that the code was still appearing due to a faulty solenoid. Ever since this exercise of communication and honesty, I have taken Frank at his word. The repair for the BMW was exactly what he quoted me before I gave him the keys. My most recent experience with HB Auto and AC is the greatest testament to their graciousness, ethic and quality of service. I own a 1981 Toyota 4x4. It is completely customized and there is very little left that is the same as it was when it came off the line. My friend and I had been attempting to restore it the best we could. However, after completely disassembling the front axle, leaving only the axle housing and suspension, my friend's mother became ill. I had the truck towed to HB Auto and AC, missing a front axle and the cooling/intake disassembled from the motor. Just to provide a visual: we are talking over 200 miscellaneous parts in boxes that were not labeled, organized or with instructions; some new, some old. Frank was very fair with me, communicating from the beginning that he didn't know how to charge for a project like this, nor has he ever handled this vehicle with so many modifications. At every turn, Frank has taken my calls, invited me in to see the progress and been up-front and honest with me about the labor charges and missing parts. He has told me that there would be delays because he refused to re-assemble anything without the correct torque specifications and/or factory instructions. Diligence that I'm positive will pay off 5 to 10 years from now when I am climbing a rock in the middle of nowhere. There are just very few mechanics around that you can throw this type of project to, that can handle it and be as fair as Frank has been with me. I am very appreciative of them for even taking this on and I am confident in the work that they have done. The Mechanic they assigned to my project, Andrew, has even taken the time to entertain my stupid questions while he is supposed to be working on other assignments. Again, I would recommend this shop to anybody. Based on the gamut of jobs they have done for me, I can assert that there isn't anything these guys can't handle.

5

My history with Huntington Beach Transmission dates to a time before Bob owned the business and have followed him as he has changed locations. As a person who has a history of mechanicing, I look for a place to take my vehicles that can do three things: accurate diagnosis, proper service (or repair) and at a reasonable cost. In the years I have had work performed at Huntington Transmission, they have always been able to tell me exactly what needed to be done and have performed the work in a prompt and professional manner and at a reasonable cost. Bob and Adrian are trustworthy and knowledgeable people and can be trusted when I send my friends there to take care of their transmission needs. It is without hesitation That I would recommend Huntington Transmission to anyone.

5

Bob Hirschl is my go-to-guy for all things mechanic regarding my Volvo. If he can't fix it, he knows someone who can and I appreciate all of his advice in the maintenance of my car. I know I'm in good hands and I highly recommend HB Transmission!

5

I highly recommend Frank, Chris and AJ for all of your automotive repair needs. Fair and honest in evaluating problems you may be having with your vehicle, and they will make sure that you are being taken care of.

5

I needed an oil change, and something was running rough under the hood. Took it to HB transmissions, they changed my oil and diagnosed the problem. They also charged me HALF of what the dealership wanted! Thank goodness I went to see Robert and the guys over at HB transmissions. I send all my friends and family there!

5

Had an amazing experience. Went in for an oil change, and they filled fluids for a great price. These guys are as old fashion as it gets when it comes to customer service. Really friendly people!

5

I completely recommend HB auto and AC for any jobs, especially AC jobs. I have a 2004 honda civic. The AC was busted ever since I first bought it. After taking it to three other shops and hearing that they couldn't fix the problem I was pretty bummed and feeling regret for my car purchase. I took it to HB auto & AC and they showed me exactly what was wrong with my AC compressor, fan motor, and shroud. Frank was a great help and kept in contact with me the entire time. Go HB auto & AC!

5

Great guys to do business with. I always use them and there are reasons for that. 1. They are honest 2. Reliable 3. Professional 4. Integrity - Stand behind their work 5. Fast The whole crew at HB Auto and AC are a great team. I know when I bring my car in I can trust it will be repaired and done right and at a very good price! You remember that old adage... "you get what you pay for". Well that's the truth with these guys. You'll be amazed at their customer service and professional manner. They want to keep you as a customer and it shows! Thanks you guys for keeping me rolling! Cheers, Terry

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