Real Testimonials From Some of Our Happy Customers

Customer Service is our hidden super power. Here's what our customers are saying about us around the web.

 

Check out the reviews of our company (previously as STRICTLY AUTOMOTIVE and BOLSA RADIATOR) online:

Yahoo.com Local as Strictly Automotive
YellowPages.com as Bolsa Radiator
Google Places.com
Mojopages.com as Strictly Automotive
Insiderpages.com as Bolsa Radiator
Blogieness.com as HB Auto & AC

HB Auto & AC

7332 Autopark Drive
Huntington Beach, CA, 92648

Email [email protected]

 
5

Eduardo said the service was great and the owner was very helpful.

Thanks Eduardo for taking the time to review us.

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
5

Dianne said she received great service.

Thanks Dianne for the review!

- H B Auto & AC
5

Always there for my suv’s needs!!!!

Thanks Ann for the review!

Sincerely,
All of us at HB Auto & AC

- H B Auto & AC
5

Pouring rain...standing drenched with my hood opened laughing at the situation unfolding as my truck wouldn't start. Less than an ideal situation right?!? Counting down the minutes until a tow trucks arrival I make the call to Patrick hoping for an opening in their schedule for my carcass of a vehicle. Only a couple hours later I receive a text with a link, curious...It takes me to an interactive diagnosis list of the issues, suggested solutions and options. Wow I think! This is such an organized and easy way to receive the information. A brief call to discuss options, costs and timeline then I am back to work and my truck is on it's way to being road ready. Everything went as discussed or faster! I am more than happy to recommend HB Auto and AC. Give them the opportunity to create a new level of expectations for what automotive care can be.

Thank you Dana for your review. We are glad we were able to help turn your less than ideal situation around. We look forward to seeing you again.

Sincerely,
All of us at HB Auto & AC

- H B Auto & AC
5

I have always had a great experience at HB Auto. The staff is very helpful especially Lisa and Josh

Hello Marianne,

Thank you so much for such a nice review. Its always a pleasure to see you.

Sincerely,
All of us at HB Auto & AC

- H B Auto & AC
4

I really appreciated the fast turn and the customer service . The comprehensive review of the vehicle is done and the repairs were completed in record time... but I called around for competitive quotes and found out that they were $150 more expensive for that particular repair (which isn’t a dealbreaker considering the service and speed) but then had quoted almost double (1500) what others would charge (850) to replace struts parts and labor . So while I am thankful for the service I probably won’t go back .

5

Had an appointment scheduled for a Wednesday but my truck wouldn't start on Tuesday - no problem - they said go ahead and bring it in and we will take a look. I would highly recommend this company as they provide top notch customer service and full transparency into what they find. Staff is so courteous and professional, I felt very comfortable working with them and will go back again next time I need maintenance. Top notch.

Hello Erik,

Thank you for taking the time to leave us a review. We appreciate it and look forward to seeing you again.

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
5

This is my wife's car. As far as I can tell the problems that I noticed are gone. Time will tell. So far so good.

5

You guys always do great work on my cars. My only complaint was with my last visit, I specifically mentioned that we were getting a low coolant warning. You assured me with I picked up my car that it was fine. When I got home the low coolant light warning came on again. Upon visual inspection I found the level in the expansion tank to be very low. Not to worry, I took care of it.

5

Chris said the staff did everything they could to try to accommodate him, but he ended up not using the facility due to financial problems.

Hello Chris,

Thank you for your review.

Sincerely,
All of us at HB AUTO & AC

- H B Auto & AC
H B Auto & AC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call H B Auto & AC (714) 848-1224 if you have any issues in accessing any area of our website.